Guides
Practical help for running the business.
Short, plain English guides on getting paid, staying compliant and keeping clients close.
What a tax invoice must show in Australia
The details the ATO expects on a tax invoice, when you need one, and the extra detail for sales of $1,000 or more.
Read the guide 5 min readHow to chase overdue invoices without losing the client
A friendly, steady routine for getting paid on time, from clear payment terms to the moment you pick up the phone.
Read the guide 4 min readWriting quotes that win work
What to put in a quote so clients understand it, trust it and say yes faster.
Read the guide 4 min readRunning more than one business without the mess
How to keep separate businesses separate while still seeing the whole picture.
Read the guide 5 min readTimesheets, rosters and the records employers must keep
A practical routine for rosters and timesheets, and the employee records the Fair Work Ombudsman expects you to keep.
Read the guide 4 min readEmail marketing and the Spam Act: the three rules
Consent, identify, unsubscribe: what Australian businesses need for marketing emails to stay on the right side of the law.
Read the guide 3 min readWhy give your clients a portal
How a simple client portal cuts admin, speeds up payment and makes a small business look established.
Read the guideSee CAQA Ops on your own work
Book a short walkthrough. We will set up your company with you, invite your team and show you how the assistant fits your day.